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[QArer]

Добрый день,
исчется книга:

Measuring the Software Process: Statistical Process Control for Software Process Improvement

William A. Florac & Anita D. Carleton
This book shows how to use measurement to manage and improve software processes within your organization. It explains specifically how quality characteristics of software products and processes can be quantified, plotted, and analyzed, so that the performance of software development activities can be predicted, controlled, and guided to achieve both business and technical goals. ISBN: 0-201-60444-2, 1999. Hardcover, 272 pagesMore information about this book is available through the Addison-Wesley Web site.


http://www.sei.cmu.e...sw-process.html